Shipping Available shipping options are listed at time of checkout and chosen by the customer. Adorable me most often ships USPS Priority Mail. For packages shipped via USPS, delivery confirmation is included. This service offers a tracking number that shows when the package is delivered but does NOT insure it. Signature confirmation at delivery is also NOT offered with this service. For shipping OUTSIDE the US, rates and services listed above may not apply. Please allow 4-10 days for delivery. This time allows us to process, package and mail your order. Should you require an item sooner, please contact us so we can accommodate you. If you prefer insurance, please choose UPS as your shipping option. All UPS packages are insured. When Free shipping specials are offered...Adorable Me has the right to choose the method of shipping which may include: USPS First Class Mail, Priority Mail or UPS. Returns Adorable Me is happy to accept returns, subject to the following conditions: Return items must be unworn and in original selling condition with all tags attached. All original packaging must also be included. Shipping fees are non refundable. Orders that were shipped for free will have the shipping charge subtracted from your refund or credit. Orders being returned that were purchased with a gift or promotion will have the value of the gift/promotion deducted from your refund or credit. (Returned items that we feel do not meet our return criteria will be returned to the customer once they have paid for the return shipping). Full Price Items - Postmarked within 7 days of receipt. Refund in form of original payment or store credit, please specify.
Sale Items - Postmarked within 7 days of receipt. Refund as store credit only. "Final Sale" items cannot be returned or exchanged.
Shoes, Swimsuits, Holiday & Special Occasion Attire - Postmarked within 2 days of receipt. No refunds - size exchange only. Notify info@adorableme.com before sending the item back to verify the size you need is available. Once an authorization # is received, you can place a new order for the correct size. The new item will be shipped out once we have received the return. If the size needed is not available, a store credit can be issued but not a refund.
Damaged Items - Must be reported to adorableme.com within 2 days of receipt and postmarked within 7 days. A replacement will be sent out once return item is received. If size is not available, credit will be issued in form of original payment ONLY IF postmarked within 7 days of receipt, tags attached, and item unworn in original condition. We cannot offer refunds on items that were damaged from washing.
(Please package all returns appropriately - we are not responsible for lost or damaged items while in transit to us). Orders that are refused after we have shipped or that are returned to us, unavailable for delivery, are treated and processed as returns. ***Please email info@adorableme.com for return shipping address*** Should you have any additional questions, comments, or concerns - please feel free to contact our customer service department at: Email: info@adorableme.com Phone: 360-825-2075 Adorable Me would like to thank you for shopping with us, we appreciate your business and hope to see you again soon! |
